A quick look at how good CMS vendor reference sites are

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Following on from the previous post, looking at responsibility of providers, the twittering at Sitecore was a little frantic - we weren't trying to offer their client services people 'free' re-tweets, but we acknowledge their thanks for the assistance via this tweet from SitecoreUK to Sitemorse: "thx. agency has bn notified". Shame the Chairman was so aggressive and threatening - something to protect or worse, to hide?... a reminder of the email exchange.

We also noticed there were a number of questions around the capability of the CMS to support accessibility - based on their own marketing (http://www.sitecore.net/en/Products/Sitecore-CMS/Sitecore-feature-comparison.aspx) which states (under the "Site Control Tools" section) that they have an accessibility checker, the most basic of needs we would have thought would have been covered - missing "Alt" text for an image - especially on the home page of their international award winner... come on Sitecore, time to be a little more accurate in your products capability - advise clients of the limitations....

Here's the site, www.stokke.com/​en-us/​, that won Sitecore's International Site of the Year award for 2009.  That's quite an accolade !

So I did a quick Sitemorse Snapshot of the site's Home Page and found that the 3 main product images were missing AltTxt (that's a basic Priority 1 (A) Accessibility failure) and there were 3 associated links to separate product info pages which all said "Read more" (so those are all Priority 2 (AA) Accessibility failures (linktarget).  Both these errors are basic and should be identified by any Accessibility checking, which most CMS vendors claim that they do.

Oh, and from a usability point of view the page also has lots of Flash, so that won't look good on the new Apple iPad ! (or in the Opera browser that's used by the Wii and is probably problematic on several other platforms)

Here's the bottom of the page where the errors are

Stokke Home Page failures - 50%.png

 

Here's a larger version

Back to my point on other blogs on this topic.  Are the people responsible for the site aware of these errors ? Would they be happy if they knew they existed ?  I wouldn't think so.  So perhaps they are under the misapprehension that these types of problems can't exist on their site.

More about Sitemorse at www.sitemorse.com

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